Thank you for choosing to be part of our community at Fuel Relief Fund (“company”, “we”, “us”, or “our”). Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our Site and our services. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using the Site, you agree to this Privacy Policy. This Privacy Policy may be changed from time to time, without notice. Your continued use of the Site after we make changes to this Privacy Policy is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Apps and our services.
This privacy policy applies to all information collected through our websites, and/or any related services, marketing or events (we refer to them collectively in this privacy policy as the “Sites”). We will post any changes to the Privacy Policy on the Sites. All changes to this Privacy Policy will be effective upon posting to the Sites. Please be sure to regularly check this page before using the Sites. Continued use of the Sites shall indicate your acceptance of any changes to this Privacy Policy.
WHAT INFORMATION DO WE COLLECT?
When you visit our site you may provide us with two types of information: 1) personal information you knowingly choose to provide that is collected on an individual basis, and 2) certain technical information about your mobile device or computer system, including IP Address, web browser, mobile device ID and the version of your operating system, and Site use information collected on an aggregate basis as you and others browse our site.
PERSONAL INFORMATION (“PI”) YOU CHOOSE TO PROVIDE
We collect personal information that you provide to us such as name, contact information, location, passwords and security data. We collect personal information that you voluntarily provide to us when registering at the Sites, expressing an interest in obtaining information about us or our services, when participating in activities on the Sites or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the services and features you use. The personal information we collect can include the following:
- REGISTRATION INFORMATION
You will provide us information about yourself, your firm or company, and your practices when you register for email newsletters and electronic communications. You may also provide additional comments relating to Fuel Relief Fund’s services. You may opt out of receiving these emails at any time by emailing us at info@fuelrelieffund.org. - EMAIL INFORMATION
If you choose to correspond with us through email, we may retain the content of your email messages and any attachments together with your email address and our responses. - TECHNICAL INFORMATION AND SITE USE INFORMATION
Similar to other sites, our site utilizes web server logs to collect information about how our site is used. Information gathered through server logs may include, without limitation, the date and time of visits, the pages viewed, time spent at our Site, and the websites visited just before and just after our site.
COOKIES
Fuel Relief Fund uses cookies to enhance the site experience for visitors and to help us improve our communication with you. “Cookies” are small pieces of text information that a Site sends you to store on your computer for future use. A cookie will typically contain the name of the domain the cookie comes from, the “lifetime” of the cookie, and a randomly generated unique number or other value. You can delete them from your computer at any time or change your browser settings not to allow them. Cookies allow Fuel Relief Fund to remember important information that enables your user experience with Fuel Relief Fund.
Fuel Relief Fund uses two types of cookies: session cookies and persistent cookies.
- Session Cookies
Session cookies have a temporary “life” and are set to only remain in the cookie file of your browser until you leave the Site. We use these on an anonymous aggregate basis to analyze the total number of visitors to our Site and which pages the user visited. These session cookies collect information that is used either in aggregate form to help us understand how our site is being used or how effective our marketing campaigns are, or to help us customize our site for you. - Persistent Cookies
To assist in determining the effectiveness of Fuel Relief Fund’s online advertising, Fuel Relief Fund uses persistent cookies. When a visitor clicks an ad on the platform and lands on fuelrelieffund.org, the cookie tells us the ad brought the visitor to Fuel Relief Fund. These cookies are used to enable you to share pages and content that you find interesting on our site through third-party social networking and other sites. These cookies may also be used for advertising purposes.
WEB BEACONS
Fuel Relief Fund may use other tracking technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page to another within a Site, to deliver or communicate with cookies, to understand whether you have come to the Site from an online advertisement displayed on a third-party website, to improve Site performance, or to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
WHAT HAPPENS IF I OPT-OUT OF COOKIES?
You can delete these cookies at any time from your browser settings and also change your browser settings to opt-out of cookies. However, if you opt-out out of Fuel Relief Fund cookies (also called “first-party” cookies), not all parts of the Site will work properly.
You can decline to have personal data collected via third party tracking technologies by navigating to the settings feature in your browser and declining all third-party cookies or declining third party cookies from specific sites, or, for mobile, limiting ad tracking or resetting the advertiser identifier via the privacy settings on their mobile device.
CHILDREN’S PRIVACY
The Sites are not directed to children under the age of thirteen. We do not knowingly collect personal information from children under the age of thirteen on the Sites. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Sites, we will delete the information from our records. You must be at least 18 to use the Sites.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
The Company may use any PI, Web Beacon Information, Cookie Information, and/or User Profiles (collectively, “User Information”), submitted by you, for any purposes stated herein.
Company may use User Information to contact you in response to an inquiry, to provide services requested by you, to alert you to changes in services or features, to provide you with requested information regarding Company or its services, and to provide you with Company’s (or its affiliates’) marketing materials. Broadly speaking, we use personal information for purposes of administering and expanding our non-profit activities, providing customer service and communicating with donors, volunteers and partners. Occasionally, we may also use the information we collect to notify you about important changes to our site, services, and other information we think you will find valuable. You may notify us at any time if you do not wish to receive these communications by emailing us at info@fuelrelieffund.org. Finally, we may use such information collected to improve our site by enabling us to estimate usage patterns, store information about your preferences, customize your interaction with the Site according to your individual interests, speed up your searches and recognize you when you return to the Site.
Sharing Information with Third Parties
Company may also sell, rent, license or lease User Information collected on this website to third party marketers.
Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver an advertisement to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalized marketing email to you based on the fact that you visited a particular website.
You may have your telephone number or cell mobile phone number listed on a state or federal do not call registry. By registering and using the Sites, you are waiving your rights and privileges under these laws and expressly giving permission of Company and any agent of Company the right to contact you by telephone or cell phone, and you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR § 310 et seq.), as amended from time to time (the “Rule”). You are agreeing to have a relationship with the company or companies.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We use third parties to facilitate our business, including, but not limited to, sending email. In connection with these business operations, such third parties may have access to your personal information for use in connection with our business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and site visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of divestitures, mergers, or any dissolution.
Donor Privacy
Fuel Relief Fund is committed to respecting the privacy of our donors. We have developed this policy to ensure that donor information will not be shared with any third party, until we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.
How Long Your Personal Information Will Be Kept.
We will keep your personal information while you have an account with us. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf;
- To show that we treated you fairly; or
- To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this policy.
Annual Appeals
- In our written appeals, at least annually, we provide a means for both new and continuing donors to inform us if they do not want their name and address shared outside the organization.
Review and Correction
- Donors can contact us at any time to review personal information collected and request corrections by emailing info@fuelrelieffund.org.
Security Measures
- We implement various security measures to protect personal information from unauthorized access, use, or disclosure.
HOW DO WE PROTECT YOUR INFORMATION?
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private, personal, or confidential information to us by email.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing info@fuelrelieffund.org.
CERTAIN DISCLOSURES
We may disclose your personal information if we believe in good faith that we are required to do so by law, governmental order or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of our Site, us, our clients or third parties.
WHAT ABOUT OTHER WEBSITES LINKED TO OUR SITE?
We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Site. We make no warranties whatsoever with respect to such linked websites.
Please remember that when you use a link to go from our site to another site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our Site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
YOUR CONSENT
By using our Sites you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
RIGHTS OF EEA USERS
If you are a visitor from the EEA, you have the following data protection rights:
- If you wish to access your Personal Information, you can do so at any time by contacting us at info@fuelrelieffund.org. If you wish to correct, update or request deletion of your information, you can always do so by contacting us, but note that in some instances we are required by applicable law to maintain copies of your information. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us at info@fuelrelieffund.org.
- You have the right to opt-out of any marketing communications we may send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us at info@fuelrelieffund.org.
- Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights promptly and at the latest within a month.
CALIFORNIA RESIDENTS:
This section is applicable to California residents and is effective as of August 27, 2020. You have certain rights under the California Consumer Privacy Act (“CCPA”) regarding your personal information. You have the right to (i) access and know what personal information we have collected about you over the past 12 months, the business or commercial purpose for the information we collect and the third party with whom we have shared such personal information, and (ii) the right to request that we delete the personal information we have collected from you and retained, subject to certain exceptions. You also have the right to opt-out of having your personal information sold. We have not sold any of your personal information in the 12 months preceding the effective date of this section. To exercise the access, data portability, and deletion rights, please make such a request by contacting us at info@fuelrelieffund.org and indicate in the subject line “California Privacy Rights.”
